RIMS / Remote Infrastructure Management Services
Remote Infrastructure Management
Being able to monitor and manage business critical IT infrastructure 24x7 is a very important element of IT Support. Precision’s RIM practice is the perfect complement to its on-site support services and has the following to offer:
Deliverables
- NOC based remote support
- Monitoring, Alerts & Management for IT services
- 24 / 7 availability for all emergency services
Services
- Critical Asset Monitoring & Management
- Network Monitoring & Management
- Remote Support Desk (T-RIM)
- Security Monitoring & Log Analysis
- Vulnerability Management
Precision’s strengths in this aspect of support, namely Tools & Automation, 24×7 support, Environment familiarity, Proactive Monitoring & Resolution serve the support needs of organizations very well.